Your orders are delivered within two or three days from the order’s confirmation or from the reception of payment for the advanced bank transfer of all products that are available in the storehouse, ensuring your articles for free.

Delivery times 

Products are given to the courier within 48/72 hours after the order (Saturday, Sunday and other non-working days excluded). Orders of available products are given to the courier and delivered within 48/72h (for Italy) through our trusted courier. Products are wrapped with special packaging, which guarantee the complete wholeness of the package and it content. For the shipment in Sicily, Sardinia and Calabria the delivery will occur in min 72h. Some delays in delivery could happen because of bad weather conditions, strikes and uncomfortable areas. Regarding international shipments the delivery time may change depending on the State but on average the time required is 5 -10 working days.

Clients Service

We will keep you updated during the whole transaction. From the product shipment, you will receive the product’s tracking code and the web site address in order to follow online your shipment.

Ensured Shipment

Our shipments are all ensured for the total value of the product, without any extra cost for the buyer. Orafi.it undertakes the replacement of the object if it is stolen or lost as a result of theft or fire during the shipment.

Taxes and Customs Charges

Deliveries to a non UE Country could be subjected to taxes and customs charges at the moment in which they enter in your Country. These taxes do not depend on Orafi.it but on the customs of the destination country. Each tax and possible customs charge is buyer’s expense. Orafi.it can’t know possible taxes or customs charges ahead of time because they change from country to country. This quota will be paid by the recipient and it will be collect by the courier at the delivery or later.